Returns & Exchanges

At Tribu Care, we want you to be completely satisfied with your beauty ritual. If you are not happy with your purchase, we offer a 30-day return policy for unused products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer concierge team at [email protected] within 30 days of receiving your order to request a return authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original box and include the packing slip or a note with your order number to ensure fast processing.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.